SERTA · TAMAN MOLEK · JOHOR BAHRU
Ordering & payment
Submit a Serta Molek order request through the cart and confirm availability, itemised totals and company payment details on WhatsApp.
How do I order and pay?
Choose the model, size and quantity, add to cart, then sign in as a verified member and complete delivery details. The website saves your request and opens WhatsApp with the order details; press Send in WhatsApp. The Molek team confirms availability, charges and payment arrangements. Submitting a request does not charge you.
Company payment details & receipts
The Molek team provides company bank details through the WhatsApp listed on this website. Check the receiving company, order reference and agreed amount before paying; ask for verification if anything differs. Receipt of funds must be checked. A transfer screenshot or WhatsApp message alone is not confirmation that payment has been received.
Discounts & total confirmation
Member offers follow each campaign’s product, date and usage conditions. Check items, quantities, discounts, delivery and applicable taxes before confirming payment. This page introduces no new offer or deposit requirement.
Resolving issues & applicable rights
Contact the team promptly about incorrect goods, transit damage, product concerns or cancellation/return requests. Provide the order reference, purchase documents and relevant photographs. Resolution follows the circumstances, the confirmed order and applicable consumer rights; these pages do not exclude statutory rights that cannot lawfully be excluded.